How to Request a New Therapist

At OURS it’s important to us that you are matched with the right therapist for you and your partner. If you feel like you’d like to try working with someone new, getting re-matched is easy!

You can reach out to our care team either via email at: support@withours.com 

OR

Send us a message on the OURS secured platform. On the top right of your dashboard, click “support” and you will reach this screen: 

If you have any questions or concerns about the process of getting re-matched, just let us know and we would be happy to walk you through it! ❤️